Refund / Returns Policy

If you are not 100% satisfied with your purchase, please feel free to return any item to us within 7 calendar days of receipt. This policy does not refer to items that you may have received damaged, faulty or incorrect. 

Kindly note the following:

• The actual product needs to be received at Kompos.co.za in mint condition;
• The item needs to be received by Kompos.co.za within 7 calendar days;
• If the product’s outer packaging is unsealed or broken, we may charge you a 20% handling fee.
• Please include your order number, receipt, invoice, statement or dispatch note with your return.

At the time we receive the return we shall automatically credit the amount to you and will send you an email to let you know we’ve processed your return. Alternatively a cash refund will be given on smaller purchases.

General Returns

Most items purchased on kompos.co.za can be returned to us for a full refund. 

Please contact us at kompos@satb.co.za, if you are unsure if an item is returnable.